Payment and shipping

The following conditions apply:

Shipping policy

Delivery takes place domestically (Germany) and to the following countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary.

Shipping to German and foreign islands is excluded.

Shipping Rate (including VAT)

Deliveries in Germany (Germany): 

We calculate the shipping costs flat rate with 5,00 € per order.

From an order value of 100,00 € we deliver free shipping.

Deliveries abroad:

We calculate the shipping costs abroad as follows:

15,99 €

We deliver to the following countries free of charge from an order value of €500,00:

Austria, Poland, Slovakia, Czech Republic, Hungary.

Vouchers:

Physical Vouchers:
We deliver physical vouchers free of charge.

Digital vouchers:
We only send digital vouchers by email. Therefore, there are no shipping costs for these vouchers.

Delivery times

Unless otherwise specified in the respective offer, the goods are delivered domestically (Germany) within 2 - 10 days, in the case of foreign deliveries within 5 - 15 days after the conclusion of the contract (with agreed advance payment after the time of your payment instruction).
Note that on Sundays and public holidays no notification is made.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

The minimum order value is: €25.

Accepted payment options

-  Payment by bank transfer
-  Payment by invoice
– Payment by Sofort / Sofortüberweisung (via Klarna)
-  Payment by invoice (via Klarna)
-  Payment by installment purchase (via Klarna)

Over Paypal:

- Payment by PayPal
- Payment with credit card
– Payment via “Pay later”

Further details for payment

Payment by invoice is only possible for authorities and public institutions.

The invoice amount is to be settled in the case of payment on account within 8 days.

Our bank connection:

IBAN: DE49680900000037985317
BIC: GENODE61FR1
Account holder: Dualoptik

If you have any questions, you will find our contact details in the Imprint.